Job opportunity: Individual Giving and Corporate Support Specialist

Building support from individual donors and values-aligned corporate supporters is an increasingly important part of ILGA World’s long-term sustainability and independence. As part of ILGA World’s 2025–2029 strategic plan, strengthening the organisation’s internal capacity and resilience depends not only on programme funding, but also on flexible income that can help sustain core functions, respond quickly to emerging needs, and support movement infrastructure over time.

ILGA World’s fundraising context is shaped by a rapidly changing global environment for LGBTIQ human rights. Government funding is increasingly influenced by political shifts and geopolitical priorities, while many philanthropic foundations are moving towards shorter grant cycles and more restrictive requirements. Corporate giving has also become more complex, with some companies reducing visible support for LGBTIQ rights in response to politicised backlash. These trends increase volatility for the movement and underline the importance of diversifying income and growing sources of support that are less dependent on public funding cycles.

Within this context, individual giving offers a pathway to build a broader base of solidarity and predictable support. By developing clear donor journeys, strong stewardship practices, and accessible ways to give, ILGA World can grow a community of supporters who contribute to the organisation’s long-term sustainability. ILGA World already uses platforms such as GlobalGiving, including features that enable U.S. tax receipting and UK Gift Aid. Strengthening how these options are communicated to donors, and ensuring that giving is simple and trustworthy, can help remove barriers and increase conversion and retention.

Corporate support can also help strengthen ILGA World’s sustainability, but it must be approached with care. ILGA World’s corporate support work is grounded in values-led decision-making, ethical screening, and due diligence. This ensures that corporate supporters align with ILGA World’s mission and that relationships do not create harm, compromise independence, or place undue burdens on staff or members. In practice, this means focusing on a smaller number of higher-fit corporate supporters, prioritising longer-term commitments, and ensuring clear internal processes to assess and manage reputational risk.

The Individual Giving and Corporate Support Specialist contributes to this work by building repeatable systems and practices that strengthen donor experience and stewardship, improve coordination between fundraising, communications, and finance, and support a culture of philanthropy that reflects ILGA World’s queerpreviously used as a derogatory term to refer to LGBT individuals in the English language – and still perceived as offensive by some - queer has been reclaimed by people who identify beyond traditional gender categories and heteronormative social norms. Although not universally accepted, it is often used as a catch-all to include many people within the larger community of people with diverse sexual orientations, gender identities and expressions, and sex characteristics. More feminist and relational values. The role helps ensure that fundraising communications are accurate, non-extractive, and grounded in solidarity and collective care, while strengthening the internal systems needed to manage and grow support responsibly.

The aims of individual giving and corporate support at ILGA World are to:

• Grow flexible, predictable income from individual donors through annual appeals, monthly giving, and strong stewardship that builds trust and long-term commitment
• Strengthen donor experience by improving how ILGA World communicates giving options and donor benefits, including clear information on U.S. tax receipting and UK Gift Aid via GlobalGiving
• Build repeatable supporter journeys and practical tools that enable ILGA World to run 2 to 3 high-quality campaigns each year without undue operational burden
• Develop a pipeline for mid-size and major gifts, supporting relational cultivation and long-term donor retention in ways that are consistent with ILGA World’s values and duty of care
• Stabilise and grow values-aligned corporate support through ethical screening, due diligence, and clear internal decision-making processes that protect ILGA World’s credibility and independence
• Strengthen coordination across fundraising, communications, and finance to ensure timely acknowledgements, accurate record keeping, appropriate data protection, and consistent reporting
• Uphold ILGA World’s queer feminist and relational values by using non-extractive communications, respecting dignity and safety, and ensuring accountability to communities and the movement.

The Individual Giving and Corporate Support Specialist supports and reports to the Fundraising and MEL Manager in delivering ILGA World’s individual giving and corporate support efforts, and contributes to strengthening the organisation’s resourcing resilience amid increased funding volatility.

Specific to this 18-month, 50% position, this includes:

• Develop and implement an 18-month individual giving and corporate support workplan, including clear targets, timelines, key moments, and a realistic delivery cadence, aligned with ILGA World’s 2025–2029 Strategic Plan and values
• Lead the design and delivery of individual giving activities, including 2 to 3 supporter campaigns per year, improvements to donor journeys (welcome, monthly giving, annual giving, upgrade and reactivation), and a stewardship rhythm that supports retention and long-term commitment
• Build and grow a monthly giving programme, including proposition development, supporter communications, onboarding and donor care, and simple upgrade paths
• Strengthen annual giving and donor stewardship, including acknowledgements, impact updates, and donor communications that are accurate, non-extractive, dignity-centred, and grounded in solidarity and collective care
• Support the cultivation of mid-size and major gifts, including identifying and prioritising prospects, preparing briefing materials, coordinating leadership touchpoints, and supporting follow-up and stewardship in collaboration with the Fundraising and MEL Manager and relevant colleagues
• Stabilise and grow values-aligned corporate support, including strengthening renewal and retention approaches, developing clear supporter offers, and ensuring a consistent approach to corporate outreach that reflects ILGA World’s mission and responsibilities to the movement
• Establish and implement corporate ethical screening and due diligence processes, including an escalation route for reputational risk, and ensure that all new corporate supporters are assessed and documented in line with ILGA World’s values, duty of care, and policies
• Improve fundraising systems and internal coordination, including strengthening processes in GlobalGiving and DonorBox, improving donor data quality and segmentation, and coordinating with the finance team on reconciliation, record keeping, and reporting
• Work closely with the communications team to develop clear supporter-facing narratives and materials, ensuring that fundraising communications are consistent, accessible, and aligned with ILGA World’s values and safeguarding responsibilities
• Monitor and report on progress, including maintaining a simple KPI dashboard and providing regular updates on income, donor growth, retention, and pipeline progress, with clear learning and recommendations for adjustment
• Contribute to agreed success measures for the role, including delivery of 2 to 3 campaigns per year, growth of monthly giving, implementation of corporate due diligence, and monthly KPI reporting.

General

• Actively contribute to promoting and achieving ILGA World’s objectives, and to strengthening a culture of philanthropy that supports the organisation’s independence and sustainability
• Ensure that all activities are carried out with full regard to ILGA World policies, including safeguarding, ethical standards, and data protection
• Work collaboratively as part of the ILGA World staff team, contributing to cross-team coordination and shared organisational priorities
• Perform other duties as required within the scope of the role.

Relationships with colleagues

ILGA World values creative and inclusive approaches to work achieved through cross-service-area collaboration and the participation of staff at all levels in the organisation. The Specialist will work closely with the Fundraising and MEL Manager and maintain key working relationships with colleagues across communications, finance, programmes, and management to ensure that fundraising activities are well-coordinated, values-aligned, and delivered to a high standard.

• ILGA World is working under a flexible workplace regime – this position can be implemented remotely, and we do not support relocation to Geneva, Switzerland
• The successful candidate is required to have the legal authorisation to work in the country in which they are based and wish to work from
• The position is advertised at 50% of a full-time position for a period of 18 months
• ILGA World remunerates under a three-tiered salary matrix structure. The annual salary being offered for the post ranges between 28,371 CHF and 40,530 CHF per annum, part-time, depending on location
• In addition, ILGA World offers 32 days, pro-rated for the 50% position, between public holidays in the country of work and annual leave and contributions to health care costs
• ILGA World operates under a flexible working system that – among others – includes flexible working hours
• The weekly working time is 20.25 hours on a 50% position.

Education and qualifications

• A post-graduate degree, diploma, or equivalent training in a relevant area such as fundraising, communications, marketing, community organising, international development, or human rights and at least five years of relevant experience in individual giving, donor engagement, and/or corporate support. Five years or more is desirable.

or

• A first-level university degree, or equivalent, in a relevant field and at least seven years of relevant and qualifying experience in fundraising, supporter engagement, and income generation

or

• At least nine years of relevant and qualifying experience in fundraising, supporter engagement, donor stewardship, and income generation, in lieu of a degree

Experience

• At least 5 years of relevant experience in individual giving, donor stewardship, supporter engagement, and/or values-aligned corporate support, ideally within civil society, social justice, humanitarian, or human rights contexts
• Demonstrated experience planning and delivering fundraising campaigns (for example, annual appeals, monthly giving, or rapid response appeals), including drafting supporter communications and coordinating timelines and inputs with colleagues
• Experience building and maintaining donor journeys and stewardship practices, including welcome processes, stewardship systems, impact updates, and reactivation of lapsed supporters
• Experience using fundraising tools and databases, including familiarity with online giving platforms (for example, GlobalGiving and Donorbox or similar) and maintaining accurate donor records with appropriate attention to data protection and consent
• Experience supporting mid-size gifts and major gift cultivation, such as identifying prospects, preparing briefing materials, coordinating follow-up, and contributing to donor retention
• Experience supporting or managing values-aligned corporate support, including donor research, preparation of supporter offers, and working with due diligence or risk screening processes where relevant
• Demonstrated ability to work effectively in multicultural and international environments, including collaborating across time zones and with colleagues and partners in different regions
• Strong writing and communication skills, including the ability to produce clear, respectful, movement-appropriate content for diverse audiences and to adapt tone and format for individual donors, corporate supporters, and internal stakeholders
• Experience working collaboratively across functions, particularly with communications and finance, to ensure consistent supporter messaging, timely acknowledgements, and accurate income tracking and reporting.

Technical requirements

• Strong practical skills in individual giving and supporter fundraising, including designing supporter journeys (welcome, monthly giving, annual giving, upgrade and reactivation) and delivering 2 to 3 supporter campaigns per year
• Confidence using online giving platforms and basic fundraising systems, including GlobalGiving and Donorbox (or comparable tools), and maintaining accurate donor records
• Ability to produce and interpret basic fundraising metrics to guide decisions, including conversion rates, average gift, retention, churn, and campaign performance, using tools such as Excel or Google Sheets
• Experience drafting clear, movement-appropriate donor communications, including campaign emails, donation page copy, thank-you messages, impact updates, and FAQs, with an ability to tailor tone for individual donors, corporate supporters, and movement audiences
• Understanding of data protection and consent in supporter communications, including safe handling of donor data and good practice around email permissions and privacy
• Ability to coordinate effectively with colleagues across communications, finance, and programmes, including aligning messaging, ensuring timely acknowledgements, and supporting accurate reconciliation and reporting
• Familiarity with values-aligned corporate support processes, including basic due diligence, reputational risk awareness, and keeping written records of screening and decisions
• Strong organisational skills to manage multiple deadlines and stakeholders in a remote, international working environment, including clear documentation and follow-up.

Other requirements

• Strong communication skills, able to communicate clearly and effectively with a wide range of audiences, including individual donors, corporate supporters, and movement audiences
• Ability to tailor language, tone, style, and format to the audience, including writing donor-facing messages that are values-led, respectful, and non-extractive
• Ability to work professionally in English (mandatory). Additional languages are welcome, particularly Spanish and French
• Comfort working in a remote, international environment, including collaborating across time zones and maintaining clear documentation and follow-up
• Commitment to, and alignment with, ILGA World’s values and code of conduct, including ethical practice, safeguarding, and responsible handling of sensitive information and donor data.

ILGA World is an equal opportunity employer.

ILGA World is committed to social justice, regardless of any individual or group characteristics, including gender identityrefers to a person’s deeply felt internal and individual experience of gender, which may or may not correspond with the sex assigned at birth. More, gender expressionrefers to how a person presents their gender through physical appearance – including dress, hairstyles, accessories, cosmetics – and mannerisms, speech, behavioural patterns, names and personal references. More, sexual orientationrefers to a person’s capacity for profound emotional, affectional and sexual attraction to - and intimate and sexual relations with - individuals of a different gender or the same gender or more than one gender. More, sexrefers to the classification of a person as male, female, or other - usually made at birth, written on a birth certificate, and usually based on the appearance of their external anatomy. A person’s sex, however, is actually a combination of bodily characteristics, including chromosomes, hormones, internal and external reproductive organs, and secondary sex characteristics. More characteristics, race, age, disability, ability, economic status, national origin, religion, ethnicity, and historical, cultural and geographic experiences — nonetheless recognising the unique challenges faced by individuals with each of these characteristics and by those with intersecting identities.

We offer fair treatment to all current and potential employees, interns and contractors and aim to ensure that all such individuals receive equal treatment (including access to employment, training and opportunities for promotion, as relevant) regardless of any personal attribute as listed above.

ILGA World promotes gender and equality mainstreaming and actively promotes equality across all policies and actions. All applications will be treated with the strictest confidence.

ILGA World strongly encourages applications from individuals from, and living in, the Global South, and particularly from candidates who identify as women or non-binary, and/or are lesbian, bisexual, intersex, or trans. Only qualified candidates will be contacted.

If more than one applicant is considered equally qualified for the position, priority will be given to applicants from marginalised and/or underrepresented groups.