La Torre said the incident, which happened on Feb. 20, is a violation of Quezon City Ordinance No. SP-1309 S-2003, which prohibits "all discriminatory acts against homosexuals in the workplace, whether in hiring, treatment, promotion or dismissal, in both the government and private sector."
The ordinance penalizes discrimination against homosexuals with a fine of up to P5,000 and up to six months in prison.
The Association of Transgender People of the Philippines is backing La Torre’s complaint and has promised to monitor developments closely. Dindi Tan, political, legal, and interorganizational head for the group, said the case is "a good test to see if this ordinance has teeth."
GMA News sought comment from the security guards and from Teleperformance, La Torre’s employer, but they have yet to respond.
To prevent further incidents, Commission on Human Rights Chairperson Etta Rosales suggested the use of more unisex bathrooms in public spaces.